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SHIPPING WITHIN SOUTH AFRICA:
Free shipping on orders over R1000.00 - R50.00 shipping fee on orders under R1000.00. Alternatively you can arrange to collect from our Cape Town Office.
Your order should arrive within 2-5 working days.
Once your parcel has been sent you will receive a tracking number. We send parcels from Monday to Friday during working hours (this excludes South African public holidays).
We cannot deliver to a PO Box and will require a physical address to fulfil the order.

INTERNATIONAL SHIPPING:
Your order should arrive within 10 working days depending upon destination and customs. Online track-and-trace is provided.
The recipient is the importer of record and must comply with all laws and regulations of the destination country.
Orders shipped outside South Africa may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country.
Additional charges for customs clearance must be fulfilled by the recipient; Thalia Strates has no control over these charges, nor can Thalia Strates predict what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
We send parcels from Monday to Friday during working hours (this excludes South African public holidays).
We cannot deliver to a PO Box and will require a physical address to fulfil the order.


ALL PRODUCTS ARE HANDMADE:
Please allow for up to 20 working days for manufacturing as all products are made to order (this is especially so for pieces requiring customized monogramming) unless stated that stock is available. Not including shipping time.

For orders and inquiries email info@thaliastrates.com.

Please note: all leathers and colours are subject to availability; prices are subject to change without prior notice.

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